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Privacy Policy and Terms & Conditions

Last Updated: July 30, 2026

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Privacy Policy

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Matzen Monitoring (“Matzen Monitoring,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through http://www.matzenmonitoring.com (the “Website”).

 

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, request a proposal, subscribe to communications, or otherwise contact us.

 

1. Information We Collect

We may collect information you voluntarily provide, including:

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  • First and last name

  • Company name and job title

  • Email address

  • Telephone number

  • Mailing, billing, project, or job-site address

  • Project details and requested services

  • Information included in contact forms, proposal requests, emails, or other communications

  • Newsletter or marketing communication preferences

  • Any documents, plans, photographs, drawings, specifications, or other materials you choose to provide

 

We may also automatically collect limited technical information when you use the Website, including:

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  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages viewed

  • Date and time of access

  • General geographic location

  • Website interaction and usage information

 

2. How We Use Information

We may use collected information to:

 

  • Respond to inquiries and proposal requests

  • Evaluate potential projects and requested services

  • Prepare estimates, proposals, agreements, and project communications

  • Schedule and provide monitoring, surveying, inspection, reporting, or related services

  • Communicate with clients, contractors, property owners, engineers, consultants, and other project stakeholders

  • Maintain business and project records* Operate, secure, analyze, and improve the Website

  • Send newsletters, company announcements, or marketing communications where permitted

  • Detect or prevent fraud, misuse, security incidents, or unlawful activity

  • Comply with applicable legal, regulatory, insurance, contractual, and recordkeeping requirements

  • Establish, exercise, or defend legal claims

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3. Cookies and Analytics

 

The Website may use cookies and similar technologies to support Website functionality, remember preferences, measure traffic, and understand how visitors interact with the Website.

 

Our website platform and analytics or service providers may place their own cookies or collect technical information according to their respective privacy policies. You may adjust your browser settings to refuse or delete cookies, although doing so may affect certain Website features.

 

4. How We Share Information

We do not sell personal information for monetary compensation.

 

We may disclose information when reasonably necessary to:

 

  • Employees, consultants, subcontractors, and affiliated companies supporting our operations or services

  • Website hosting, email, analytics, data-storage, software, payment, or other technology providers

  • Professional advisers, including attorneys, accountants, insurers, and financial institutions

  • Project stakeholders when necessary to evaluate, coordinate, or perform requested services

  • Government agencies, courts, law-enforcement authorities, or regulators when required by law

  • A buyer, investor, lender, or successor in connection with a merger, financing, reorganization, sale of assets, or other business transaction

 

Service providers receiving information from us are authorized to use it only for the purpose for which it was provided, subject to applicable contractual and legal requirements.

 

5. Project and Technical Information

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Information submitted through the Website or by email may include project locations, construction details, plans, specifications, photographs, monitoring requirements, or contact information for project participants.

 

Please do not submit confidential, proprietary, security-sensitive, export-controlled, or legally privileged material through a general Website form unless specifically requested by Matzen Monitoring or transmitted through an approved secure method.

 

Submission of information through the Website does not create a professional-services relationship, confidentiality obligation, or contractual relationship unless confirmed in a separate written agreement signed by an authorized representative of Matzen Monitoring.

 

6. Data Security

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We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

 

However, no website, email system, data transmission, or electronic storage method can be guaranteed to be completely secure. You provide information electronically at your own risk.

 

7. Data Retention

 

We retain information for as long as reasonably necessary to:

 

  • Respond to inquiries

  • Evaluate or perform services

  • Maintain project and business records

  • Satisfy contractual, insurance, legal, accounting, and regulatory obligations

  • Resolve disputes and enforce agreements

 

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

 

8. Your Privacy Choices

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You may contact us to request access to, correction of, or deletion of personal information we maintain about you. You may also ask to opt out of nonessential marketing communications.

 

Certain information may be retained when required for legal, regulatory, contractual, security, or legitimate business purposes. We may need to verify your identity before processing a privacy request.

 

To unsubscribe from promotional emails, use the unsubscribe link in the communication or contact us directly.

 

9. Third-Party Websites

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The Website may contain links to websites operated by third parties. Matzen Monitoring does not control and is not responsible for the content, security, or privacy practices of third-party websites. You should review their policies before providing personal information.

 

10. Children’s Privacy

 

The Website is intended for business and professional audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If we learn that such information has been collected, we will take reasonable steps to delete it.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after an updated policy is posted constitutes acknowledgment of the revised policy.

 

12. Contact Us

 

For privacy questions or requests, contact:

 

Matzen Monitoring

199 Cooke Street

Brooklyn, NY 11206

Email: sales@matzenmonitoring.com

Phone: (718) 373-3130

 

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of www.matzenmonitoring.com. By accessing or using the Website, you agree to these Terms. If you do not agree, you should not use the Website.

 

1. Website Purpose

 

The Website provides general information about Matzen Monitoring and its geotechnical instrumentation, vibration monitoring, optical monitoring, crack monitoring, preconstruction surveys, reporting, and related services.

 

Website content is provided for general informational and marketing purposes only. It does not constitute engineering advice, legal advice, safety advice, a monitoring plan, a professional opinion, or a substitute for project-specific evaluation.

 

2. No Professional or Contractual Relationship

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Using the Website, submitting a contact form, requesting a proposal, or communicating with Matzen Monitoring does not automatically create a client, contractor, consultant, engineer, fiduciary, or other professional relationship.

 

A service relationship is formed only through a written proposal, agreement, work authorization, purchase order, or other contract accepted by Matzen Monitoring.

 

If these Website Terms conflict with an executed service agreement, the executed service agreement will control with respect to the applicable project.

 

3. No Reliance on Website Information

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Construction, monitoring, inspection, and reporting requirements vary by project, property, jurisdiction, agency, design professional, contract, and site condition.

 

You may not rely on Website content to determine:

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  • Whether monitoring or inspections are required

  • The appropriate equipment, frequency, duration, or location of monitoring

  • Alert, action, stop-work, or threshold levels

  • Compliance with building codes, permits, plans, agency requirements, or contractual obligations

  • The safety, stability, suitability, or condition of a building, structure, excavation, or construction operation

 

All project requirements must be evaluated using applicable plans, specifications, site conditions, governing requirements, and written agreements.

 

4. Proposals and Pricing

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Website descriptions, pricing references, service summaries, and estimated turnaround times are not binding offers.

 

Final scope, pricing, scheduling, equipment availability, assumptions, exclusions, payment terms, and deliverables will be governed by the applicable written proposal or agreement.Matzen Monitoring may accept, decline, revise, or withdraw a proposal or service offering at any time before written acceptance.

 

5. Website Availability and Accuracy

 

We endeavor to provide accurate and useful information but do not warrant that Website content is complete, current, error-free, or suitable for a particular purpose.

 

We may modify, suspend, restrict, or discontinue any part of the Website without notice. We are not responsible for Website interruptions, transmission delays, technical failures, viruses, corrupted data, or other conditions outside our reasonable control.

 

6. Intellectual Property

 

Unless otherwise stated, Website content—including text, graphics, photographs, videos, logos, designs, reports, examples, downloads, and the selection and arrangement of such materials—is owned by or licensed to Matzen Monitoring and is protected by applicable intellectual-property laws.

 

You may view and print Website content solely for your internal, noncommercial evaluation of Matzen Monitoring’s services.

 

You may not, without prior written permission:

  • Reproduce or republish Website content

  • Modify or create derivative works from Website content* Use Website content for commercial solicitation

  • Remove copyright, trademark, or ownership notices

  • Copy project photographs, reports, graphics, or service descriptions for another company

  • Scrape, harvest, or systematically extract Website content or data

  • Use Matzen Monitoring’s name, logo, or materials in a manner suggesting endorsement or affiliation

 

7. User Submissions

 

You represent that you have the legal right and authority to submit any information, plans, photographs, drawings, specifications, addresses, contact information, or other materials you provide to Matzen Monitoring.

 

You grant Matzen Monitoring permission to use submitted materials as reasonably necessary to evaluate your inquiry, prepare a proposal, communicate with relevant parties, and provide requested services.

 

You may not submit content that is unlawful, fraudulent, defamatory, infringing, malicious, or designed to interfere with the Website or our systems.

 

8. Acceptable Use

 

You agree not to:

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  • Use the Website for unlawful, fraudulent, or harmful purposes

  • Attempt to gain unauthorized access to the Website, accounts, servers, or systems

  • Introduce viruses, malware, or harmful code

  • Interfere with Website operation or security

  • Impersonate another person or misrepresent your authority or affiliation

  • Collect personal information about other users without authorization

  • Use automated tools to scrape, copy, overload, or disrupt the Website

  • Submit false or misleading project or contact information

 

9. Third-Party Services and Links

 

The Website may reference or link to third-party websites, platforms, manufacturers, agencies, consultants, or service providers. Such references do not constitute a warranty, endorsement, partnership, or guarantee.

 

Matzen Monitoring is not responsible for third-party content, availability, security, products, services, or privacy practices.

 

10. Disclaimer of Warranties

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

 

MATZEN MONITORING DISCLAIMS ALL WARRANTIES REGARDING THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

 

Nothing on the Website constitutes a warranty or representation regarding the outcome, safety, compliance, approval, or performance of any construction project or monitoring program.

 

11. Limitation of Liability

 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MATZEN MONITORING AND ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, CONSULTANTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, INABILITY TO USE, OR RELIANCE ON THE WEBSITE.

 

THIS INCLUDES LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, PROJECT TIME, OR GOODWILL, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS KNOWN.

 

MATZEN MONITORING’S TOTAL LIABILITY ARISING FROM WEBSITE USE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100), EXCEPT WHERE A DIFFERENT LIMIT IS REQUIRED BY LAW.

 

These limitations apply only to Website use. Liability relating to contracted services will be governed by the applicable written agreement.

 

12. Indemnification

 

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Matzen Monitoring and its owners, officers, employees, affiliates, and service providers from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising from:* Your misuse of the Website* Your violation of these Terms* Materials or information you submit* Your violation of another person’s rights* Your unlawful or unauthorized conduct

 

13. Governing Law and Venue

 

These Terms and any dispute arising from Website use will be governed by the laws of the State of New York, without regard to conflict-of-law principles.

 

Unless otherwise required by applicable law or a written agreement, any legal action relating to the Website must be brought in a state or federal court having jurisdiction in New York. You consent to the personal jurisdiction of those courts.

 

14. Changes to These Terms

 

Matzen Monitoring may revise these Terms at any time by posting an updated version on the Website. Changes become effective when posted unless otherwise stated.

 

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

 

15. Severability

 

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

 

16. Waiver

 

Matzen Monitoring’s failure to enforce any provision of these Terms does not waive its right to enforce that or any other provision in the future.

 

17. Entire Agreement

 

These Terms and the Privacy Policy constitute the entire agreement between you and Matzen Monitoring regarding use of the Website. They do not replace or modify any separately executed proposal, work authorization, purchase order, or service agreement.

 

18. Contact Information

 

Questions regarding these Terms may be directed to:

 

Matzen Monitoring

199 Cooke Street

Brooklyn, NY 11206

Email: sales@matzenmonitoring.com

Phone: (718) 373-3130

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